Have a question about our bulk indexing services, API integrations, or enterprise plans? Our technical support team is ready to assist you.
For questions about your account, GSC connections, or failed indexing tasks.
support@bulkindexchecker.comLooking for custom API limits, agency pricing, or dedicated infrastructure?
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Join our Discord →Fill out the form and a member of our team will get back to you shortly. For technical issues, please include your account email and project URL.
During business hours (Mon-Fri, 9am-5pm EST), we typically respond within 2 hours. Outside business hours, please allow up to 24 hours.
Answers to the most common questions regarding our support, billing, and technical assistance.
Our standard support operates Monday through Friday, 9:00 AM to 5:00 PM EST. However, our technical team monitors the infrastructure 24/7 for critical outages.
Currently, our primary support channel is email. Indexing and API issues often require our engineers to investigate logs, which is handled most efficiently via tickets. Enterprise customers receive access to a dedicated Slack channel.
During business hours, we aim to respond to all inquiries within 2 hours. Outside of business hours, please allow up to 24 hours for a reply.
Please ensure that the Google account you are authenticating with has at least "Restricted" or "Full" ownership rights in Google Search Console for the domain. If the error persists, send us a message with a screenshot of the error.
Because we incur server and API costs for every check, we generally do not offer refunds for used credits. However, if a technical error on our end prevented you from using the service, please reach out so we can make it right.
Our API documentation is available inside the user dashboard once you create an account. It includes endpoints for bulk URL submission, status checking, and webhook integrations.